Important tips to remember when taking your car in for a service

Top tips to remember when planning your next car service

Sheryl Thiel
car service
Motus
service intervals

Taking your car for a service at intervals recommended by the manufacturer is one of the most important things you can do to keep it functioning properly, keep it running safely, and to preserve its value in the long term. It is also one of the best ways to minimise your risk of ever breaking down or getting stuck at the side of the road.

 

Here are 5 tips to remember when taking your car in for a service:

 

Tip 1: Refer to your car’s service book

Read your car’s service manual, so that you know what the recommended service intervals are. This will also give you information about what you can do to maintain it between services, like checking oil levels, tyre pressure and water tanks.

 

Tip 2: Refer to your car’s service plan

Get familiar with the details of the service plan that was included in your car’s purchase, and make sure to stick to the prescribed service intervals.

 

Tip 3: Build a vehicle service history

If possible, take your car back to the dealership where you bought it for car services, and build on the relationship that you already have with them.

 

Going back to the same place means that mechanics can access your vehicle’s history easily and having a good relationship with the dealership’s support team is likely to enhance your experience.

 

It is best to have all services done at a manufacturer approved dealership that specialises in your vehicle to complete the service, because they work with your type of car all day, every day – and they receive regular training on working with that brand. While mechanics who work on all brands may be cheaper, they are unlikely to have the required diagnostic equipment, parts or expertise to work on your car.

 

Tip 4: Plan ahead

While some dealerships offer a courtesy car for the day while your vehicle is being serviced, this is not common practice, so do not count on it. Rather plan your day around the reality of not having the mobility that you are accustomed to.

 

Make sure you advise the service centre of your mileage and car registration number. If you need a ride to work, be sure to let them know at this point, so that they can plan for one of their drivers to drop you off in the morning.

 

TIP: Make sure that you clear out any valuables from the vehicle to make sure that there are no misunderstandings when you collect it.

 

Tip 5: Hand over process

When you hand your car over for a service, walk around it with the dealer’s representative and make sure that you are both aware of dings, nicks and scratches on the vehicle.

 

If there are problems with the car that fall outside of the work normally done in a service (such as oil and filter changes for example), discuss them with the dealer representative when you hand the car over.

 

Make sure that you understand which elements of the work done on your car that you will be expected to pay for if your car is still within its service plan. Agree with the dealership that they will call you to discuss any work that needs to be done that falls outside of what is covered by the service plan.

 

TIP: Be aware of the latest car theft schemes. If you receive a phone call from somebody offering to collect your vehicle from your home to have it serviced at the dealership – make sure to contact the dealership to confirm if the person actually works at the dealer and if this service is indeed offered. Common practice would be that the customer drops off the vehicle at the dealership.

 

It is vital to take your car for services at the recommended intervals, or at least once a year if you do less mileage in a year than these. Even if your car seems like it is working just fine, there is ongoing to be wear and tear in places that you cannot see and probably do not know about.

 

You trust your car to take you everywhere – and having it serviced regularly will make sure that it will continue to give you the great driving experience that you expect, for longer.

 

Book your next car service at your nearest Motus dealer here!